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11/15/2017

Why It's Up to You to Create a Civil Workplace

Sadly, the workplace increasingly distances us from face-to-face interactions

Did you know that nearly half of the people in your organization are afraid to be civil to one another? According to Georgetown University researcher Christine Porath, more than 40 percent of employees say they hesitate to show civility at work because they fear people will take advantage of them.

Porath, an associate professor at Georgetown’s McDonough School of Business and author of "Mastering Civility: A Manifesto for the Workplace," has studied incivility in the workplace for nearly two decades. A great deal of incivility is due to a lack of awareness about our actions, not necessarily evil intent, explains Porath.

The workplace, with its reliance on technology as a primary means for communication, increasingly distances us from face-to-face interactions. This, in turn, makes many of us a bit rusty on the social niceties necessary for a high-functioning workplace.  

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