03/08/2018

Friction: The Hidden Reality of What Holds People Back

How two individuals can have a massively different value to an organization

Here's a common problem that a lot of people are unaware of: John is a remarkable employee. He delivers day in and day out. Jane is equally remarkable and delivers just as well. They're identical twins except for one difference. That one difference makes Jane incredibly valuable to the organization and makes John much less valuable.

That difference is friction.

To get John to do what he's supposed to do, his boss comes in and hits him over the head every day. John can't keep track of what he's supposed to do, and he does things only when instructed.

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