04/20/2018

Leaders Must Listen Differently

Hone in on the volatility, uncertainty, complexity and ambiguity that surrounds you

Listening is probably the most underrated leadership skill. How you listen can be life-changing; not just business- or industry-changing. At the heart of most examples of colossal leadership failures -- which are in no short supply -- leaders are often unable to connect with and make sense of the “VUCA” world around them; that is, a world defined by volatility, uncertainty, complexity and ambiguity.

Listening is important to us as individuals, not solely to leaders. If you are not a good listener, there is no way that you can develop real mastery in any discipline.

In my work, the most consistent feedback we have received from the hundreds of workshops, programs and innovation journeys we have facilitated is this: Shifting your mode of listening is life-changing. Shifting how you listen, the way you pay attention, sounds like a really small change.

Please select this link to read the complete article from SmartBrief.