05/07/2018

Member Exit Surveys

Consider these eight meaningful takeaways

Negative feedback isn’t anyone’s favorite thing, but it’s a necessary evil to go through in order to grow. Same goes for our organizations!

After all, if something is causing member satisfaction to go down, wouldn’t you want to know?

When a member decides to leave your organization, ask for their help just one last time, and have them complete an Association Exit Survey. Here are some questions to consider asking, and the takeaways you can learn from their answers.

Please select this link to read the complete blog post from MemberClicks.