05/22/2018

How AI Will Impact the Future of Work

Technologies are becoming more ubiquitous at a tremendous pace

We are rapidly moving toward a workplace where people interact with machines on a routine basis. With the advent of artificial intelligence (AI), and the chatbots that it powers, technology is now interwoven into many of our everyday job tasks. In fact, it has been reported that more than 80 percent of businesses plan to be using chatbots by 2020. 

Over the past few years, technology has made huge advances in approximating human interaction, especially when it comes to speech recognition and detection of emotions, visual cues and voice intonation. From Alexa to Siri to Google Home, these technologies are becoming more ubiquitous at a tremendous pace and will have a big impact on how we perform our jobs in the years to come.

AI is set to impact work in three major ways: human-to-machine interaction, smart process automation and advanced analytics. Let’s look at each of those in turn.

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