05/08/2025
ICYMI: New On-Demand Webinar Series for Assisted Living Communities
What does it take to deliver truly person-centered service in assisted living? A new series of on-demand webinars from LeadingAge Ohio offers real-world strategies to support exceptional care from the very first resident interaction—and beyond.
Led by Gina Cappitti, LNHA, CEAL, CDP, Director of Workforce Solutions at LeaderStat, this collection of recorded sessions walks assisted living professionals through key moments in the resident experience—from admissions and customer service to clinical leadership and staffing innovation. With over nine years of experience in long-term care, Gina brings deep operational insight and a passion for strengthening care teams across the continuum.
Featured sessions include:
Each session provides practical guidance on improving outcomes, enhancing team collaboration, and building a culture that reflects excellence in every interaction.
Explore the full library at learning.leadingageohio.org/assisted-living, where you’ll also find dozens of other sessions tailored to the needs of assisted living professionals. Whether you’re fine-tuning your admissions process or equipping future leaders, these on-demand resources are built to support your team’s ongoing success.
