10/30/2025

Members Encouraged to Watch for Updates on Satisfaction Survey Timeline

LeadingAge Ohio encourages members to keep an eye on their inboxes this Friday for an important update from the Ohio Department of Aging (ODA) regarding the Resident and Family Satisfaction Surveys.

ODA is expected to share additional details about survey scheduling and implementation for long-term care facilities across the state. The surveys, required under Ohio Revised Code 173.47(B), are conducted to assess resident and family experiences and support continuous quality improvement in Ohio’s long-term care system.

The department will release information outlining next steps and how providers can access scheduling and participation resources. Once available, LeadingAge Ohio will share a summary and relevant links through its member communications.

Members can visit ODA’s long-term care survey webpage to review general survey guidance and background information.