Many interactions create some sort of conflict. The inner conflict we all face is whether or not to address the issue. For example, if you are inconvenienced by a stranger, do you bring it up or let it go?
When it’s a colleague behaving rudely, do you ignore it, fight fire with fire or initiate a difficult conversation? When do you initiate a difficult conversation? When do you speak up? When do you just let it go?
This post is about the small conflicts we all face regularly and three simple tools to address the situations with the least amount of drama.
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