In Philadelphia, a small group of transit riders sat down to talk about what sucks about the bus. “What is it about the bus?” the interviewer said, and they were off. “They got to stop at every corner,” one rider said. “That’s going to be an inconvenience if you are trying to get someplace fast.”
“They don’t come,” said another. “Like, you will just wait at the corner and they don’t come. And sometimes the bus will come but it will just go right by you, so you have to wait for the next one. It happens way too much for me.”
If you’ve ever depended on the bus to get to work or school or really anywhere, those complaints might sound familiar. But according to a new report from transportation research and advocacy organization TransitCenter, riders are even less enthused about public transit than they were two years ago. The group’s biennial census of transit riders convened six focus groups (including the Philadelphia one) and solicited survey results from more than 1,700 riders in the New York, Chicago, Denver, New Orleans, Los Angeles, Pittsburgh and Seattle metro areas.
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