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05/06/2019

We Launched a Paywall

It worked for WIRED

A little more than a year ago, we introduced a paywall at WIRED. The idea, as I wrote back then, was largely about us. To start, we wanted to give ourselves stronger structural incentives to do great reporting. When your business depends on subscriptions, your economic success depends on publishing stuff your readers love—not just stuff they click. It’s good to align one’s economic and editorial imperatives! And by so doing, we knew we’d be guaranteeing writers, editors, and designers that no one would be asked to create clickbait crap of the kind all digital reporters dread. (Though, admittedly, we do publish some of that still.)

But the idea was also broader. At WIRED, we genuinely believe that journalism as a whole needs to diversify its revenue streams. The advertising business has supported this business for decades—but digital advertising is unruly, unpredictable, and slowly being swallowed by the social media platforms. Paywalls aren’t for every publication, and it would be nice to live in a world in which every reader could access every idea for free. But, in general, paid content seems like the best bet to help this essential and embattled industry. So, with that spirit in mind, here are some thoughts about what we learned in year one that might apply to other publications.

First off: It worked! Of course you’d expect me to say that, but it really did. I promise. We increased the number of new digital subscribers in the first year by nearly 300 percent over the year before. We don’t know if they’ll resubscribe (please do); we don’t know if they’ll ultimately pay higher prices (please do); we don’t know if it’ll be as easy to get the next batch of people to join (please do). But the early signs are good, particularly for a year in which the bottom fell out from some traffic referrers that used to drive subscribers (hello, Facebook) and the greatest growth was on a platform (hello, Apple News) where getting direct subscribers in 2018 was as easy as hitting a bank shot 3-pointer, and getting subscribers in 2019 will now essentially require a half-court heave.

Please select this link to read the complete article from WIRED.

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