An early career mentor of mine -- a senior leader -- regularly reminded me, "Art, you'll go as far as you can communicate."
I took him seriously, and I worked hard to emulate his energetic, confident stage style and thoughtful one-on-one demeanor. And while "presence" is important, I learned over time that succeeding as a communicator was much more about substance than smile and style.
Here are five lessons I learned -- sometimes the hard way -- during two decades of leading and guiding others. Use the ideas in great professional success!
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