With many associations planning to bring staff back to the office in the upcoming months, it’s important to do it in a way that makes employees feel comfortable and safe. Lorraine Martin, president and CEO of the National Safety Council (NSC), fleshed out some key areas for organizations to focus on.
Communicate in advance. Martin recommends surveying staff to "really get a bead on what's right for your culture, what's right for your team before you even start to announce dates and plans to bring people back into the building. You need a couple months run up to do that well. Then, make sure that as you put protocols in place, you make them very clear and concise and share them so folks can get them easily."
The main misstep Martin has seen is organizations moving too fast. "I heard some organizations just put out a note that said, 'Everybody's back on Monday'," Martin said. "It's so disruptive and alarming because folks haven't thought their way through it. That lead up time is really, really important."
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