Association leaders know that strategic investments in association management systems will afford them the scalability and resiliency needed to thrive in the post-pandemic landscape—and beyond.
But when shopping around, it’s not always easy to pinpoint the most important characteristics of an AMS. According to Gartner’s 2022 strategic trends report, one capability to add to your AMS checklist is hyper automation, which the research firm defines as “a disciplined, business-driven approach to rapidly identify, vet, and automate as many business and IT processes as possible.”
A whopping 80 percent of participants in the Gartner 2021 Infrastructure and Operations Leaders Survey said they consider automation a top strategy for optimizing costs. Gartner also predicts that, by 2025, “70 percent of organizations will implement structured infrastructure automation to deliver flexibility and efficiency, up from 20 percent in 2021.”
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