Q: It’s been a few years since Gallup research said people don’t leave organizations; they leave managers. If that’s the case, it seems to me that we need to focus our attention on our supervisors and managers to ensure their skills are updated. How can organizations do that?
A: Gallup is right: supervisors and managers play a huge role in engaging and retaining good people.
While there are usually other factors in an employee’s decision to resign, the impact of a direct supervisor can’t be overlooked.
Please select this link to read the complete article from ASAE's Center for Association Leadership.