For retailers today, being flexible to consumers’ needs and wants is key to surviving. Consumers expect a variety of payment options, whether it’s buy-now, pay-later installments, contactless payments in-store, or mobile options to purchase on the go. As a result, many retail companies are adopting omni-channel payment strategies that satisfy customers’ purchasing preferences while keeping their company healthy and growing.
Integrated Platforms – Before the pandemic, small and medium-sized retailers worked with multiple vendors for payments, operations, fraud management, and more. Today, many merchants are switching to a single vendor that can meet all their payment-related needs in an end-to-end experience.
Finding a vendor that can offer an integrated platform is key. It reduces headaches for consumers, drives demand, and can streamline a returns process. Merchants need to find a custom solution to IT for their businesses and increasingly, they are seeking vendors that provide all other payment functions in one place.
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