Very few of us wake up in the morning with the goal of making someone else's day more difficult. On the other hand, I doubt many of us wake up with the goal of making someone else's day great. My guess is most of us wake up with the goal of taking care of whatever is on the to-do list for the day and then get on with our business.
That is kind of a shame because that extra intention of making someone else's day great is a force multiplier. The way you make people feel determines in large part how they act. And the way they act determines the quality of the results that they create.
So, acting with the intention of making someone else's day great has much broader benefits. That’s true for any of us but it is especially true for designated leaders and, because of the ripple effect they have, it is even more true for senior leaders. As I say and write all the time, leaders control the weather. If you are a designated leader, however you show up and engage is highly predictive of how the people on your team are going to perform.
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