When the National League for Nursing (NLN) reopened its Washington, D.C., headquarters in fall 2021 to begin welcoming back full-time staff, the world looked very different from when it initially closed in March 2020 as the COVID-19 pandemic raged.
But NLN was prepared.
That's because NLN was already immersed in a process to transform its work environment to match the sensibilities and realities of a new 21st century normal. In 2019, NLN President and CEO Dr. Beverly Malone assembled a task force to examine workplace hours and policies, as it was starting to become clear that to attract top talent to positions, NLN would have to adopt a more flexible approach to working at home.
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