Regardless of your political affiliation, this year's presidential election results showcased one powerful commonality: People are starving to be seen, acknowledged and witnessed.
While the 2024 election—like several before it—proved to be divisive and riddled with conflict, it offers an important lesson for businesses and leaders seeking to overcome inevitable friction within their own teams.
We live in a fragmented and confusing world. According to the 2023 Ernst & Young LLP Empathy in Business Survey, 86 percent of employees believe empathetic leadership boosts morale, while 87 percent say empathy is essential to fostering an inclusive environment. In Paul J. Zak's 2017 article in The Harvard Business Review, he noted that people at high-trust companies reported 76 percent more engagement than those at low-trust companies.
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