Membership Operations Manager

Job Description:

Oversee daily operations and make important decisions concerning day-to-day business and staff activities
Oversee and maintain the organization’s Association Management System (AMS)
Implement processes and procedures for supporting both Member Services and Member Engagement
Update and maintain reporting systems and processes
Identify opportunities to improve business policies and objectives
Partner with Marketing to enhance Brand marketing initiatives
Assist in the development and implementation of new membership recruitment and engagement programs
Support the efforts of the President in developing key relationships with key Alliance members
Support the Advisory Board, Executive Committee and Working Group chairs as led by the President

The career path for this position is that the Membership Operations Manager has the potential to move into the Managing Director role.

This role is headquartered in the Akron, Ohio area and is not remote or hybrid.

To apply: Please email your resume to Randy Samsel, rsamsel@esearchjobs.com for consideration.