Complete Story


Stand Firm With Defensive Employees

Defensive people deflect blame - good leaders overcome this

Defensive people are quick to deflect blame, so be equally quick to bring the conversation back to the reason you approached them, writes Dan Rockwell. Respectfully but assertively focus in on their role in the matter, he writes.

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening. 

The moment you bring up an uncomfortable issue, Mr. Defensive deflects.

Please select this link to read the complete article from Leadership Freak.

Printer-Friendly Version