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Why Emotional Intelligence Helps People Lead

High EQ leaders understand the source of others' feelings and their values

I recently gave a speech on the topic of emotional quotient (also called emotional intelligence) to an audience of more than 1,000 people. After my presentation, I went to lunch along with the participants. Two women sitting at the table just behind me struck up a conversation about my presentation. I couldn’t help but eavesdrop a bit.

“Look! It’s him,” one woman said.

Her companion retorted sarcastically, “Do you really think all of that stuff he talked about even works?”

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