Fixing a Team Begins With Employee Input
Don't act before you talk with employees about what's not working
Congratulations, this mess is yours to fix! At some point in your management career, you’re likely to be placed in a situation where your charter is to fix what’s not working.
Whether it’s poor sales, decreasing customer satisfaction or declining performance indicators, the reasons vary, but the challenge remains the same—figure out what’s wrong and fix it.
An invitation to step in and turn a team or function around is a significant vote of confidence in your abilities and a potential career enhancement opportunity. Of course, first, you’ve got to get it right. Here are some hard-won tips on navigating and succeeding when you’re the management fixer.
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