Being a Good Leader Means Mastering This Overlooked Skill
See and hear the people around you
I started to share my perspective when a woman named Audrey abruptly turned away from me and started to make her case to someone else in our group. I tried to make eye contact but she wouldn't look at me. I called her by name but she ignored me.
In that moment, when Audrey turned around and did not answer me, I felt the rage that comes from being unacknowledged, invisible, nonexistent.
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