Six Simple Messages To Improve Daily Communication
Most of what we say isn’t urgent or necessary
If James Pennebaker is right, you and I say about 16,000 words every day. Some of that is necessary and urgent conversation like, “Where’s the bathroom?” But most of what we say isn’t urgent and isn’t necessary. There are things we could say that would make things better, but we don’t say them enough. Here are suggestions about things you should say more.
Every day, people do things for us. Some are big and important, and others aren’t, but they all deserve a thank-you. Thank the people on your team for their work, for their efforts, and for the ways they support each other. Don’t just think it. Say it.
No gets a bad rap. We call people who use the word “no” “uncooperative,” or “negative.”
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