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Poor Communication Takes Many Forms

These communication problems can destroy company morale

There’s a saying in software that all bugs are eventually user interface bugs, because someone has to see them to report them. In organizations, it often seems like all problems are eventually communication problems, because communication is the way we interface with each other—and the way most problems surface.

There are a lot of reasons why communication within a company can break down. Here are some of the most common.

Communication problem #1: Lack of depth
Lack of depth shows up most when communicating strategy: Someone will lay out the way forward, but will not be able to outline what is actually changing and will stall on concrete questions, creating confusion and frustration as people are unable to connect the changes to their day-to-day responsibilities.

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