Leadership Communication During Times Of Change
Ten ways to move forward together
Times of transformation -- whether by design or due to a crisis -- will test an organization’s resilience, confidence and culture. Many people resist change because it threatens their sense of security, and they will require not only more frequent but more thoughtful communications to get onboard and move in a new direction.
If you’re a leader guiding your organization in a new direction, keep these best practices in mind as you craft your communication plan:
- 1. Lead the narrative. In the absence of information, people fill in the gaps themselves and usually paint things in the worst light. Take control of the narrative by communicating early and often, staying ahead of the “grapevine” and setting the tone and content.
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