How Great Bosses Inspire Traction When Issues Arise
How leaders react sets the tone for their whole team
Our workplaces don’t always show us at our best. It’s not always smooth sailing. Other people screw up. We screw up. Plans go awry. Customers change their minds. It’s all a part of the imperfect world we live in.
How leaders react when these things happen sets the tone for their whole team.
The boss’ behavior creates a powerful example, for better or worse. If the leader blames and denigrates others, peers will do the same: they’ll blame and denigrate others. The work culture takes on a “survival” mode -- people try to be invisible, off the boss’ radar, and hope that others are the target of their leader’s anger.
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