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Tips for Improving Your Remote Conversations

Employ these 10 tips to drive connections

Due to an increase in employees working in off-site locations, one of the biggest challenges for leaders in recent years is managing these remote employees. Because managers are not working with these people in a face-to-face environment, they are forced to communicate by text, email, phone, internet, or teleconference. The most challenging types of communication occur without being able to either see the person speaking (e.g. phone) or hearing their voice (email, text).  In the absence of these additional communication cues, it’s easy to misinterpret to frustrating interactions and even negative results.

Here are 10 tips that can help you be more effective in your communication with others, especially when you’re not able to interact in person.  

1. Prepare beforehand. Taking a minute to deliberately think about and identify your intention and purpose for holding the conversation will help you focus on the desired outcome. You might also reflect upon what you know about the person, the impact of the topic upon the individual to whom you will be speaking, what you want to gain from the interaction and how your past relationship may influence the desired outcome.

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