Three Ways To Build Trust During Times of Change
Make over-communication your new modus operandi
Conventional wisdom about change management puts a great deal of emphasis on strategy. While those big decisions are important, even the best strategy is meaningless unless it’s implemented on the ground. Successful execution, in turn, depends on the people involved—and how much they trust their leadership.
If employees believe in the larger vision and can see how pursuing that vision makes sense for them and for the business, that buy-in will translate to better work and more effective strategy execution. Gallup finds that high-trust organizations can implement change more quickly and retain workers even when through the occasional organizational misstep. That’s because when people trust their leaders, they extend the benefit of the doubt in trying times. However, only about one-third of workers strongly trust their company’s leadership.
To build trust in times of change, consider these three steps.
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