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Credit Union Association Launches Online Training Tool to Fight Fraud

CUES' new online training tool helps its members detect and prevent fraud

A trade group dedicated to credit union leadership is taking steps to keep its members on their toes on the job. CUES, also known as the Credit Union Executives Society, announced a new online training tool to help its members improve their ability to detect and prevent fraud.

The tool, called First Line of Defense, presents 10 to 12 training scenarios each quarter—all based on real-life fraud attempts reported by the FBI and the Office of the Comptroller. CUES worked with the vendor TRC Interactive to develop the tool.

“In each scenario, the learner virtually meets and interacts with a member who is requesting a transaction,” said TRC Interactive Chief Financial Officer Jay Bowden. “They can request the same documents they would see in real life, and all are customized to show your credit union’s routing number and MCIS. What’s more, checks, driver’s licenses, state IDs, and other documents will be from your state or surrounding states.”

Please select this link to read the complete article from Associations Now.


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