07/01/2020

Why Voice Technology is No Longer a "Perk"

Voice assistants grow in importance as businesses reopen

The use of voice assistants, and voice technology more generally, has been on the rise over the past few years thanks, in large part, to consumer adoption of smart speakers and devices.

However, the coronavirus (COVID-19) pandemic is making clear the fact that in order to return to a semblance of normalcy, voice technology has now become imperative where it was once simply a nice-to-have.

For businesses and workplaces, the implementation of voice technology will no longer be a novelty or a simple means of asserting a commitment to innovation. As businesses reopen and later in a post-pandemic world, it will come to signal a commitment to employee, customer and community health.

Please select this link to read the complete article from SmartBrief.