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A Look at Some New Meeting Roles

The pandemic has changed our event responsibilities

A few weeks ago, I came across a blog post I wrote seven years ago about new staff roles for meetings and events.

In it, I called out three that I thought could benefit association meetings at that time: an attendee concierge who would call participants after a meeting to see what they liked most and least, a conference connector who would help attendees engage and network with one another, and an exhibit hall experience manager who would be dedicated to both the form and function of a tradeshow.

While some of these roles may still be useful to your association, a lot has changed since 2013—and even more so in the past few months given the impact COVID-19 has had on the industry. In the current economic environment, hiring new staffers is probably not on the table for most organizations, but here are two roles—one related to the pandemic and one not—introduced recently that may be worth considering if you do have the opportunity, even if through partnering or expanding a current staffer’s role:

Please select this link to read the complete article from Associations Now.

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