Membership Tips for Challenging Times
Three ways to put members first
In response to a recent blog post on keeping members close in challenging times, I heard from Keith Chamberlain, director of membership and experience at the Healthcare Financial Management Association (HFMA), with some ideas he has implemented for members during the pandemic.
HFMA’s members are finance professionals in the healthcare field, and the association helps them navigate many challenges in the U.S. healthcare system. Knowing that its members had the backs of the clinicians they were working with during the pandemic, Chamberlain said, we asked, “What can we do to have their backs?”
HFMA created these new programs for its members in response to the pandemic.
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