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How Leaders Can Build Empathy

Here are some tips for building empathy into your leadership toolkit

At a time of widespread tension—say, a global pandemic—teams need empathy even more than usual.

And it’s a refrain that’s highlighted repeatedly in studies. For example, Businessolver’s 2020 State of Workplace Empathy report found 74 percent of employees would work longer hours for an empathetic employer. In fact, more than 90 percent of employees, HR professionals and CEOs have consistently said empathy is important in the last three studies.

Of course, simply hearing that you need to have empathy is one thing—it’s another to develop the skill set needed to lead in an empathetic way. 

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