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Why HR Needs Some Extra Attention From Leaders Now

These folks may be the next to depart

The past two years have given association leaders a lot to handle: a pandemic, more social-justice conversations, challenging new dynamics for hiring and retention.

These are all workplace matters, but at their root, they’re emotional conversations, dealing with intense feelings that workers are experiencing about their work, health and identity. And though those things influence how leaders lead, when they become difficult, they tend to wind up in one place: human resources.

HR staffers are often thrust into the role of “toxin handler, as researchers Tamara Schult and Charles Gray put in an article last week for the Society for Human Resource Management. HR is on the front line for everything unpleasant that happens in the workplace: “layoffs, complaints, mergers, conflicts between managers and employees, employees’ personal situations or undesirable news.”

Please select this link to read the complete article from Associations Now.

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