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Great Leaders Embody These Four Principles

Make your employees happy while still delivering results

Being a successful leader calls for empathy and a noble purpose.

That's according to Hubert Joly, the former CEO and chairman of Best Buy. He's credited with turning around the consumer electronics retailer, in the face of significant competition from e-commerce giant Amazon. By the time Joly stepped down as CEO in 2019, the Minneapolis-based company held steady with increases across revenue, market share and margins.

While today the executive spends his time lecturing at Harvard Business School, he's more than a little circumspect about his time leading Best Buy. He even wrote a book, released in May of this year, touching on his experience. It's entitled The Heart of Business: Leadership Principles for the Next Era of Capitalism.

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