Accessibility Is an Opportunity, Not an Obstacle
Disability access is a civil right and a human right
As with other aspects of DE&I, making real and sustainable progress on disability inclusion requires C-suite and peer-to-peer support. It also needs procurement changes to provide equity by choosing products and services that are accessible.
"It takes leadership for organization to make the market change, as well as individual advocates," said Samantha Evans, CAE, certification manager at the International Association of Accessibility Professionals.
For example, organizations need to stipulate with vendors up front, starting with the RFP process, that their commitment to disability means they will only proceed, renew, or engage going forward with accessible vendors. Then, that market will have an incentive to change to keep their customers and attract new ones.
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