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AEP Continues to Ask Forgiveness for Cutting Clients' Power

It donated $1.5 million to four local nonprofits to help those people who lost power

AEP Ohio is promising to do better when it comes to alerting customers about forced outages, two weeks after the power company cut off power to more than 100,000 Franklin County customers.

AEP President and Chief Operating Officer Mark Reitter answered questions Friday about the company's forced power outage that started June 14 that left thousands of people in the Columbus area without power.

"I know we need to do better. You know we need to do better," he said.

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