Creating a Flexible Change Management Framework
Focus on people versus machines
Leadership expert Robin Sharma describes change as “hard at first, messy in the middle, and gorgeous at the end.” And he’s right—implementing a digital transformation, for example, is difficult but worth the effort when it’s complete.
The problem is reaching that point. According to McKinsey & Company, up to 70 percent of digital transformations fail. All too often, that’s because organizations get tangled up in the “messy” middle.
The good news? Thanks to change management, you have the power to dictate how big of a mess has to exist in the first place. When used alongside a digital transformation, this proactive approach makes implementing, maintaining, and helping people adapt to change a much cleaner process.
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