The One Thing That Keeps Average Leaders From Becoming Great
Hint: Effective communication isn't just about talking
To combat this, leaders and employees alike will have to focus on increasing their empathic social skills. One skill, in particular, increasingly separates average leaders from great ones: active listening.
Effective communication isn't just about talking; it's having the ability to listen intuitively to the other person's story, ask questions, and search conversations for depth, meaning, and understanding with their needs in mind. This is active listening at its best.
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