How Leaders Can Take Feedback in Stride
You must prepare plans to hear honest opinions
There are probably people who approach critical feedback at the office with excitement and enthusiasm, but I’ve yet to meet them.
More likely, the prospect of receiving feedback involves at least a momentary flash of dread: A sense that a misstep you weren’t aware of will be exposed, a shortcoming will be amplified out of proportion, you’ll stand accused of something you weren’t responsible for, or that whoever’s delivering the criticism has it in for you.
Being in a leadership position doesn’t necessarily make the criticism easier to handle. During one-on-one feedback sessions, a few surprises may emerge. And the power dynamic can make it hard to determine if you’re getting the full picture.
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