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Utilize Cross-training to Keep Your Organization Running Smoothly

Seven cross-training tips to consider

Familiarizing employees with multiple responsibilities is critical to developing the business and dealing with the unexpected. This strategy, known as cross training, is a sure-fire way to guard against unforeseen circumstances and unavoidable turnover.

Learning multiple responsibilities gives team members a better look at the whole operation and keeps them motivated. Cross training may save money and help strengthen a succession plan, too. Above all, cross training makes your staff more valuable and helps ensure that your company will continue to move forward in times of crisis. So, train your filing clerk to fill in for the receptionist, train the receptionist to cover for a sales rep and train one department head to fill in for another.

Here are seven cross-training tips to keep your company in top condition.

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