03/28/2023

Palm-scanning Devices Coming to Panera

The devices will suggest your favorite menu items, know you by name

Panera Bread is piloting Amazon’s palm-scanning technology that will identify customers, suggest menu items, accelerate payments and help workers greet people by name.

Slated to start in the coming months, the fast-food chain announced its rollout of Amazon One – technology developed by the e-commerce giant that IDs customers using their hands.

The technology is deployed at select bakery-cafes in Panera’s hometown of St. Louis with plans to expand, Panera released in a statement this week. Panera is the first national restaurant company to use Amazon One for guests to pay and access their loyalty account with their palm.

Please select this link to read the complete article from USA Today.