05/25/2023

For Service Workers, the COVID-19 Burnout Crisis Never Ended

They continue to struggle with low pay, burnout and staffing issues

They tend to you when you are sick. They serve you meals when you don't have the time or energy to do it yourself. They help you get to where you need to go. They assist you with your finances. And they help you look and feel your best.

Service workers play a vital role in American society. Yet many say they're hanging on by a thread as (COVID-19) pandemic restrictions ease and governments declare the end of COVID as a public health emergency.

"We're all still struggling," said Cierra Swain, a 28-year-old wheelchair agent at Chicago Midway Airport, citing increasing hours and a lack of benefits. "Conditions have gotten worse."

Please select this link to read the complete article from The Washington Post.