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How to Proactively Defuse Tension on Your Team

These issues can arise due to various factors

As a chief people officer, I have seen firsthand how unaddressed and unresolved interpersonal tensions and toxic behavior can lead to organizational failure.

A subtle racial slight, an argument over a project's deliverables or gossip over perceived unfair advantages can negatively impact team performance, collaboration and productivity, create operational friction among teams, and cause employees to feel disengaged, distrustful and unmotivated.

These issues can arise due to various factors, including differences in personality and perspectives, racial, class and gender privilege, work and communication styles, power imbalances, and/or lack of transparency and clarity over work processes and business goals.

Please select this link to read the complete article from Harvard Business Review.

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