How to Proactively Defuse Tension on Your Team
These issues can arise due to various factors
As a chief people officer, I have seen firsthand how unaddressed and unresolved interpersonal tensions and toxic behavior can lead to organizational failure.
A subtle racial slight, an argument over a project's deliverables or gossip over perceived unfair advantages can negatively impact team performance, collaboration and productivity, create operational friction among teams, and cause employees to feel disengaged, distrustful and unmotivated.
These issues can arise due to various factors, including differences in personality and perspectives, racial, class and gender privilege, work and communication styles, power imbalances, and/or lack of transparency and clarity over work processes and business goals.
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