08/28/2023

U.S. Fines American Airlines for Passengers' Delays

The company was fined $4.1 million

Today, the United States Transportation Department (USDOT) fined American Airlines $4.1 million for unlawfully keeping thousands of passengers on the tarmac for hours, the largest-ever penalty for violating the rule.

Of the $4.1 million assessed, $2.05 million will be credited to the airline for compensation provided to passengers of impacted flights.

USDOT said an extensive investigation by its Office of Aviation Consumer Protection found that between 2018 and 2021, American allowed 43 domestic flights to remain on the tarmac for lengthy periods without providing passengers an opportunity to deplane in violation of the department's tarmac delay rule.

Please select this link to read the complete article from Reuters.