Why ‘Culture Eats Strategy’ is the Ultimate Business Mantra
Fact: Your organization's internal culture matters
There is a famous quote from legendary management consultant and writer Peter Drucker that says, "Culture eats strategy for breakfast." My take on this is no matter how well thought out and effective your strategy is, success all comes down to the culture within your company and how your team members embrace it. Do you agree?
These days, many organizations do agree and are putting a priority on corporate culture — and it's a smart move. Just do a quick Google search and you'll find tons of surveys that show how a positive culture drives employee and customer satisfaction and retention. Conversely, a bad culture can negatively affect your teams and your customers. It makes sense. After all, why would you want to work for or patronize a company that doesn't put people first?
According to Gallup, employees who feel strongly connected to their company’s culture are 2.7 times as likely to strongly agree they feel responsibility for the quality of products or services and 4.9 times as likely to strongly agree they have the speed and agility to meet customer and marketplace change. Clearly, happy employees make better businesses.
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