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Mastering Change Leadership

The role of emotional intelligence

In today's dynamic business landscape, where change and transformation are constant imperatives – be it adapting to market shifts, embracing new technologies or addressing global challenges – effective change leadership becomes paramount. Among the qualities that distinguish exceptional change leaders, emotional intelligence (EI) shines as a key factor.

Emotional intelligence, often referred to as EQ (emotional quotient), embodies the ability to adeptly recognise, understand and manage one's own emotions, as well as to perceive, comprehend, and influence the emotions of others. This encompasses not only self-awareness and emotional control but also empathy and an astute understanding of others' emotions. In some circles, EI is deemed even more crucial than IQ for achieving success in life.

Within the realm of change management, leaders with high emotional intelligence possess a distinctive skill set that empowers them to navigate the intricacies of change with empathy, self-awareness and the ability to foster trust.

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