05/28/2025

How to Measure Workplace Values

Leaders must work to instill workplace values

Just as leaders must formalize results expectations and hold everyone accountable for delivering on those expectations, leaders must formalize respect expectations and hold everyone accountable for modeling those valued behaviors.

Actionable results expectations describe specific, measurable outcomes. Actionable respect expectations describe observable, tangible and measurable behaviors.

Here’s a recent example. We presented our Culture-Focused Leadership program to 100 senior leaders across the State of Maryland. We used a sample survey to give these leaders the experience of measuring workplace values. The questions were based on measurable valued behaviors derived from values many of our clients embrace: integrity, respect, service and excellence.

Please select this link to read the complete article from SmartBrief.