11/17/2025

Why AI Transformations Are Failing

This is what CEOs can do to in response

Reports keep piling up with the same story: Enterprise artificial intelligence (AI) adoption is failing to deliver on its promise. Billions are being spent, yet the results look almost identical to past transformation failures.

Why? Because CEOs are making the same mistake again: Focusing too much on the tech—AI in this case—rather than the people, teams and systems that must adapt to use it.

Your AI program should be treated like a high-value product: offered to teams, not mandated. It deserves the same resource support and operational rigor as any of your top-performing products. That means clear ownership, strategic leadership and, above all, program team accountability for measurable results. In this model, AI is the product, your organization is the marketplace and your teams are the customers.

Please select this link to read the complete article from Chief Executive.